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A fine art and craftwork gallery
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Frequently Asked Questions

Seller FAQ

Matchup is a broker and promoter of fine art, craftwork, and jewelry. TO GET STARTED: sign up; please do not use an ALLCAPS style. Choose the "three for free" SUBSCRIPTION PLAN to test the waters, or one of the advanced participation options. Any subscription plan chosen by you offers a MainGallery page and at least one IndividualGallery page (for the artisan who is the owner and sole item vendor in the gallery). The total number of items displayed in your gallery (irregardless of the number of artisans in the gallery) is defined by the subscription plan you select. As the gallery owner you have exquisite control over information and item display details via your "My Account" page. You have TWO BASIC OPTIONS FOR MANAGING YOUR SALES: 1)"Onsite checkout" is handled by Matchup and we charge a commission for the service. We help you coordinate packing and shipping arrangements when a sale is completed. Sellers agree to warranty all of their works. Our ease of purchase, security, privacy guarantee and unconditional return privilege combine to make this gallery attractive to buyers. 2)"Offsite Checkout" sends the buyer to your own (non-Matchup) checkout system and incurs NO commissions from Matchup. BRIEFLY: 1)Sign up and choose a subscription plan. Indicate your choice of "onsite" or "offsite" checkout for your item sales. If you have chosen a plan requiring a fee payment, pay online or by check or money order. 2) After receiving a confirmation email from us, set up your MainGallery page and IndividualGallery pages for your artisans (you've got at least one if you are the sole artisan). Submit item descriptions with uploaded images. 3) When items are sold, pack them securely, insure them and ship them to the buyer. PRICING is by you; we will assist in pricing if requested. A MINIMUM OF 3 ITEM SUBMISSIONS, allowing buyers to better appreciate the body of work of a particular artisan, increases the sales prospects for their items. 3) ITEM SALES. Verify that your order and payment confirmation (actual funds received) matches all item fees, approval fees, taxes and actual shipping charges (IF THERE IS ANY DISCREPANCY, DO NOT SEND out your item and contact us.) Package your items securely. Insure them adequately. Ship them out quickly. Honor the warrantees for your buyers.

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